Cashier Information
Deposits & Withdrawals
Is there any effect on my payment information?
No, this does not affect your payment information.
Can I use the same payment method across every BetMGM state?
Your payment method is subject to each state’s approved payment methods. For instance, if you make a deposit in one state using a Visa credit card, that credit card will be saved for use in all states that accept Visa credit cards. However, depending on the state you are in, credit card or prepaid funds cannot be used for wagering if credit cards or prepaid cards are prohibited by state regulations. If you deposit money into your account using a credit card in a state that allows credit card, and travel to a state that doesn’t allow it, those deposited credit funds will be marked as “restricted” and cannot be wagered or withdrawn. The credit card and/or prepaid deposit methods will also not be available for deposits in the Cashier menu when You are in a state that prohibits credit cards and/or prepaid cards.
BetMGM restricts the use of identical cards (credit, debit and prepaid) across player accounts to protect against card theft and financial fraud. Each card can only be registered one time. With our multi-state account, your deposit methods will be copied to new BetMGM jurisdictions you register on (with the exception of Puerto Rico and Ontario). The transfer of a card to your linked account is subject to any restrictions and Security Reviews (see Section 19 of our Terms of Service), as well as state restrictions that prohibit the use of certain deposit methods. If joint account holders share a card, the second person who registers the card for deposits must contact BetMGM’s Customer Care team to have the card linked to their account. Proof of card ownership may be required.
Can I track my payments history on the multi-state account?
Yes, your deposit and withdrawal histories are combined across all the states where you use BetMGM, and you can track them in your Account section.
- For example, when you click on Payment History, the history you’ll see will include all deposits and withdrawals you’ve made across all the states where you’ve used BetMGM.
- To access your Payment history, navigate to My Account > Cashier > Payment History.
- To access your transaction history, go to My Account > My Transactions or click here.
Can I reverse a withdrawal in the state I’m logged into, even though I started the withdrawal in a different state?
Yes, if you make a request to reverse a withdrawal in one state, your withdrawal will be processed, but those funds could be unavailable based on differing state regulations.